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Some Accidental Library Research

Written on: November 14th, 2010 in Blog Posts

Sometimes you get to ask interesting questions upon the discovery of mistakes and oversights! And it might be the fact that unanticipated research discovers more significant issues than the research that we meticulously plan. For instance, the Selbyville library staff recently found out that due to a combination of staff and management turnover and other factors, they had not sent out traditional overdue notices to their patrons since early 2009! Not that they just hadn’t sent out mail notices, but they also hadn’t sent out any email notices either.

This has been remedied now, of course, but it was informative to see what impacts this might have had, and make some speculations about the role and usefulness of library notifications about overdues and fines based on the data available.

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