Written on: September 9th, 2010 by: in Blog Posts
As we’ve welcomed New Castle County library patrons to the Delaware Library Catalog over the past week, we’ve been hearing from a lot of them by email, blog comment, and other sources, expressing various concerns and questions. The new online catalog is a very dramatic departure for our Northern cousins (it’s also new to Kent and Sussex counties, but their old version was closer to this one) and most questions and comments have been at heart, requests for assistance in finding familiar features and in figuring out how to access different services and account information.
County library staff are still learning the finer points of the system, and patron- and staff-oriented training materials are being prepared- but here is a summary FAQ based on the last week of patron feedback. Please feel free to continue to leave comments in this blog, or to email the Division of Libraries with your thoughts, questions, and opinions.